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Contact details for Useful Organisations in the UK

A - D E - K L - R S - Z Ombudsmen

A - D

The Advertising Standards Authority
Brook House
2 Torrington Place
London WC1E 7HW
Tel. 020 7580 5555

The Architects Registration Board
8 Weymouth Street
London W1W 5BU
Tel. 020 7580 5861

The Confederation of Aerial Industries Ltd (CAI)
Fulton House
Fulton Road
Wembley Park
Middlesex HA9 0TF
Tel. ++44 208 902 8998
Fax. ++44 208 903 8719

The Assay Office
Goldsmiths' Hall
Gutter Lane
London EC2V 8AQ
Tel. 020 7606 8975

Association of British Insurers
51 Gresham Street
London EC2V 7HQ
tel. 020 7600 3333

Association of British Travel Agents
68-71 Newman Street
London W1P 4AH
Tel. 0901 201 50 50 (50p/min)

Association of Master Upholsterers
Francis Vaughn House
102 Commercial Street
Newport
Gwent NP9 1LU
Tel. 01633 215454

Association of Independent Tour Operators
133a St. Margarets Road
Twickenham
Middlesex TW1 1RG
Tel. 020 8744 9280

The Association of Manufacturers of Domestic Electrical Appliances
Rapier House
40-46 Lambs Conduit Street
London WC1N 3NW
Tel. 020 7405 0666

Air Travel Organiser's Licence (ATOL)
Civil Aviation Authority
45-59 Kingsway
London WC2B 6TE
Tel. 020 7832 5620/6600

Chartered Association of Certified Accountants
29 Lincolns Inn Fields
London WC2A 3EE
Tel. 020 7242 6855

Chartered Institute of Arbitrators
24 Angel Gate
City Road
London EC1V 2RS
Tel. 020 7837 4483

Architects Registration Council Of The United Kingdom
73 Hallam Street
London W1N 6EE
Tel. 020 7580 5861

British Association of Removers
3 Churchill Court
58 Station Road
North Harrow
Middlesex HA2 7SA
Tel. 020 8861 3331

British Carpet Technical Centre - CAMRASO
Wira House
West Park Ring Road
Leeds LS16 6QL
Tel. 0113 259 1999

British Interior Textiles Association
Reedham House
31 King Street West
Manchester M3 2PF
Tel. 0161 832 8684

British Bathroom Council
Federation House
Station Road
Stoke-on-Trent
Staffs ST4 2RT
Tel. 01782 747074

British Decorators Association
32 Coton Road
Nuneaton
Warwickshire CV11 5TW
Tel. 01203 353776

British Holiday & Home Parks Association Ltd
Chichester House
6 Pullman Court
Great Western Road
Gloucester GL1 3ND
Tel. 01452 526911

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British Association of Toy Retailers
24 Baldwyn Gardens
London W3 6HL
Tel 020 8993 2894

British Retail Consortium
5 Grafton Street
London W1X 3LB
Tel 020 7647 1500

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British Institute of Professional Photography
Fox Talbot House
Amwell End
Ware
Hertfordshire SG12 9HN
Tel. 01920 464011

British Standards Institution
British Standards House
389 Chiswick high Road
London W4 4AL
Tel: 020 8996 9600; Fax: 0181 996 7400

Builder's Merchants Federation
15 Soho Square
London W1V 6HL
Tel. 020 7439 1753

The Charity Commission
St. Alban's House
57-60 Haymarket
London SW1Y 4QX
Tel. 020 7210 4477

Commission for Racial Equality
Elliot House
10-12 Allington Street
London SW1E 5EH
Tel. 020 7828 7022

Companies House
Crown way
Cardiff CF4 3UZ
Tel. 01222 388 588

Confederation of Roofing Contractors
72 Church Road
Brightlingsea
Colchester
Essex CO7 0JF
Tel. 01206 306600

Contract Flooring Association
4c St. Mary's Place
off St. Mary's Gate
The Lace Market
Nottingham NG1 1PH
Tel. 0115 941 1126

Council for Registered Gas Installers
4 Elmwood
Chineham Business Park
Crockford Lane
Basingstoke
Hants RG24 8WG
Tel. 01256 707060

The Customer Relations Adviser
Society of Motor Manufacturers and Traders
Forbes House
Halkin Street
London SW1X 7DS
Tel. 020 7235 7000

The Conciliation Service
The Vehicle Builders and Repairers Association
Belmont House
102 Finkle Lane
Gildersome
Leeds LS27 7TW
Tel. 0113 253 8333

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E - K

The Data Protection Registrar
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel. 01625 535 777

The Department of Trade and Industry
Consumer Affairs Division
10-18 Victoria Street
London SW1H 0NN
Tel: 020 7215 5000; Fax: 020 7222 9280

Direct Marketing Association
Haymarket House
1 Oxendon Street
London SW1Y 4EE

Domestic Appliance Service Association
71 The Maltings
Stanstead Abbots
Hertfordshire SG12 8MG
Tel. 01920 872464

Direct Selling Association
29 Floral Street
London WC2E 9DP
Tel. 020 7497 1234

Academy of Experts
2 South Square
Gray's Inn
London WC1R 5HP
Tel. 020 7637 0333

Fabric Care Research Association
Forest House Laboratories
Knaresborough Road
Harrogate HG2 7LZ
Tel. 01423 885977

Federation of Master Builders
Gordon Fisher House
14-15 James Street
London WC1N3DP
Tel. 020 7242 7583

 

Footwear Examination Centre
249 Rockingham Road
Kettering
Northamptonshire NN16 9JH
Tel 01536 410000

Furniture Industry Research Association (FIRA International)
Maxwell Road
Stevenage
Herts. SG1 2EW
Tel. 01438 313433

Glass and Glazing Federation
44-48 Borough High Street
London SE1 1XB
Tel. 020 7403 7177

Guild of Master Craftsmen
Castle Place
166 High Street
Lewes
East Sussex BN7 1XU
Tel. 01273 478 449

Heating and Ventilating Contractors' Association
ESCA House
34 Palace Court
London W2 4HY
Tel. 020 7229 2488

HPI-Equifax - The Used Car Information Line
PO Box 61
New Street
Dolphin House
Salisbury SP1 2TB
Tel. 01722 413434

ICSTIS
4th Floor
Clove Building
4 Maguire Street
London SE1 2NQ
Tel. 020 7940 7474

Independent Television Commission
33 Foley Street
London W1P 7LB
Tel. 020 7255 3000

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L - R

League of Professional Craftsmen
10 Village Way
Rayners Lane
Pinner
Middlesex HA5 5AF

Mail Order Trader's Association
40 Waterloo Road
Birkdale, Southport PR8 2NG
Tel. 01704 563787

Mail Order Protection Scheme (MOPS)
16 Tooks Court
London EC4A 1LB
Tel. 020 7405 6806

Mailing/Telephone Preference Service
FREEPOST 22
London W1E 7EZ
Tel. 0345 034599

National Weights and Measures Laboratory
Stanton Avenue
Teddington
Middlesex TW11 0JZ
Tel: 020 8943 7272; Fax: 020 8943 7270

National Consumers' Council
20 Grosvenor Gardens
London SW1W 0DH
Tel 020 7730 3469

Electrical Contractors' Association
ESCA House
34 Palace Court
London W2 4HY
Tel. 020 7229 1266

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
LONDON
EC4Y 8JX
Tel: 020 7211 8000; Fax: 020 7211 8800
Consumer Information Line
Tel. 0845 7224499 (local call rates apply)

enquiries@oft.gsi.gov.uk

Optical Consumer Complaints Service
PO Box 4685
London SE1 6ZB
Tel. 020 7261 1017

Plastics Window Federation
Federation House
87 Wellington Street
Luton
Beds. LU1 5AF
Tel. 01582 456147

Institute of Plumbing
64 Station Lane
Hornchurch
Essex RM12 6NB
Tel. 01708 472791

Chief Conciliation Officer
Qualitas National Conciliation Service
Maxwell Road
Stevenage
Herts SG1 2EW
Tel. 01438 316100

Retail Motor Industry Federation
9 North Street
Rugby CV21 2AB
Tel. 01788 538316

The Radio, Electrical and Television Retailer's Association Ltd
RETRA House
ST. John's Terrace
1 Ampthill Street
Bedford MK42 9EY
Tel. 01234 269110

Royal Institute of Chartered Surveyors
12 Great George Street
Parliament Square
London SW1P 3AD
Tel. 020 7222 7000

SELECT
The Walled Garden
Bush Estate
Midlothian
EH26 0SB
Tel. 0131 445 5577

 

Society of Master Shoe Repairers Ltd
St. Crispin's House
21 Station Road
Desborough
Northhamptonshire NN14 2SA
Tel. 01536 760374

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S - Z

The Timeshare Council
23 Buckingham Gate
London SW1E 6LB
Tel. 020 7821 8845

Textile Services Association Ltd
7 Churchill Court
58 Station Road
North Harrow
Middlesex HA2 7SA

Ombudsmen

Commission for Local Administration in England
(Local Government Ombudsman)
21 Queen Anne's Gate
London SW1H 9BU
Tel. 020 7915 3210

Office of the Banking Ombudsman
70 Grays Inn Road
London WC1X 8NB
Tel. 020 7404 9944

Building Societies Ombudsman
Millbank Tower
Millbank
London SW1P 4XS
Tel. 020 7931 0044

Financial Ombudsman
South Quay Plaza
183 Marsh Wall
London E14 9SR
Tel. 0845 080 1800

 

Investment Ombudsman
4th Floor
6 Frederick's Place
London EC2R 8BT
Tel. 020 7796 3065

Office of the Ombudsman for Estate Agents
Beckett House
4 Bridge Street
Salisbury
Wiltshire SP1 2LX
Tel. 01722 333306

Funeral Ombudsman
26-28 Bedford Row
London WC1R 4HE
Tel. 020 7430 1112

Legal Services Ombudsman
22 Oxford Court
Oxford Street
Manchester M2 3WQ
Tel. 01611 236 9532

Pensions Ombudsman
11 Belgrave Road
London SW1V 1RB
Tel. 020 7834 9144

Financial Services Authority
25 The North Colonnade
Canary Wharf
London E14 5HS
Tel. 020 7676 1000

 

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