123 My Street
					Mytown
					Mypostcode
					1 April 2000

Seller
Address
Postcode


Dear Sir/Madam

[Reference: Registration number of vehicle]

On [date] the above vehicle was booked into your 
service department for (describe repairs). I was 
given an estimate for [£    ] but on collecting the 
vehicle the bill was [£   ].

Since we did not agree on a fixed price for this work 
I am legally obliged to pay only a reasonable price 
for the work.  I have asked two other garages [names] 
to estimate the cost of the work.  
They quoted [£   ] and [£   ] respectively, [£  ]  and
[£  ] less than your final bill of [£  ].  
It is clear therefore that your bill is unreasonable.

I therefore wish to be reimbursed by the sum of [£  ] 
being the difference between what I paid and a reasonable 
price.

I look forward to your cheque within 14 days, or other 
explanation of your extra charge, otherwise I intend to 
issue a summons against you in the Sheriff [County in 
England] court without further reference to you

Yours faithfully

<myname>