123 My Street Mytown Mypostcode 1 April 2000 Seller Address Postcode Dear Sir/Madam Sale of Goods Act 1979 (as amended) I refer to my purchase of from your shop on . On it developed serious faults, only of days after I bought it from you. The faults with the goods are: Section 14 of the above Act gives me certain rights in regard to the sale of goods, including for example implied terms about the fitness of the goods for their purpose, and that they should be of satisfactory quality. The fact that the goods you supplied became faulty after only days indicates to me that they were inherently faulty at the date of purchase. I consider therefore that you are in breach of contract, and I hereby reject those goods and claim a full refund of monies paid. I look forward to receiving my refund as soon as possible but in any event within 14 days. If you do not agree to re-imburse me I will consider pursuing a small claims action against you for recovery of this sum without further reference. Yours faithfully